Our Terms, Conditions, & Policies

COVID Policy

At Humboldt Cannabis Tours we are taking the global COVID-19 pandemic very seriously. The health and safety of our employees, community, and guests is foremost in all of our decisions. We strictly follow current federal, state, and county recommendations to slow the spread of the virus. Our employees are fully vaccinated and tested regularly. We have installed HEPA air filters in our van and we remain distanced when possible. Guests are encouraged to wear a mask if they would like. Please reach out if you have any concerns, questions, or need any accommodations.

Age & Identification Requirements

In order to participate in our tours, you must be at least 21 years of age with valid, US-issued ID or passport. All IDs must have a bar code or be able to be scanned. If you are not a US resident, a passport book is required.

Specific ID Requirements:

• In order for your ID or passport to be valid, it must not be expired and it must be intact (no peeling, cracks through font or photos, or holes)
• If it is a temporary ID, it must be able to be scanned and/or it must have a photo in order to enter some of the dispensaries we visit
• Photos of IDs are not accepted
• Passports are accepted, but passport cards are not
• Driver licenses from other countries are not accepted
• Military ID cards must be active to be accepted

Cancellation and Refund Policy

Tours are conducted rain or shine. Humboldt Cannabis Tours may cancel due to dangerous or extreme weather conditions, such as wildfire. If we need to cancel, we will contact you as soon as possible.

No refund will be granted for a cancellation requested within 7 days of the tour.
Refunds requested 8-30 days prior to the tour will be charged a 25% booking fee.
Refunds requested more than 30 days prior to the tour will receive a 100% refund.

Humboldt Cannabis Tours reserves the option to cancel or reschedule the tour. If Humboldt Cannabis Tours cancels or reschedules, a full refund or credit will be offered.

Cookie Policy

A cookie is a small file that asks permission to be placed on your computer’s hard drive. If/Once you agree, the file is then added and the cookie helps to analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Diversity, Equity, and Inclusion Policy

Humboldt Cannabis Tours is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Please let us know if there is anything that we can do to work towards this goal.

Our community is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees and guests invest in their lives represents a significant part of not only cannabis culture, but our communities strength and our company’s achievement as well.

We embrace and encourage our employees’ and guests’ differences in age, color, ability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our community unique.

Humboldt Cannabis Tours diversity initiatives are applicable—but not limited—to our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; social and recreational programs; layoffs; terminations; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:

• Respectful communication and cooperation
• Guest participation that permits the representation of all groups and perspectives
• Owner/employee contributions to our community to promote a greater understanding and respect for diversity

All employees of Humboldt Cannabis Tours have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit conduct that reflects inclusion during work, at work functions on or off the work site, and at all other company-sponsored and participative events.

Any employee found to have exhibited any inappropriate conduct or behavior against others may be subject to disciplinary action.

Employees or guests who believe they have been subjected to any kind of discrimination that conflicts with the company’s diversity policy and initiatives should seek assistance from management.